Legal & Policies

Last updated February 17, 2024 to reflect that Go Emeritus, Inc. is now Expected Parrot, Inc.


Contact us with any questions at info@expectedparrot.com.

Website Terms of Use

These terms of use (these “Terms”) apply to the websites operated or provided by or on behalf of Expected Parrot, Inc. ("Expected Parrot", "Company", "we" or "us" and formerly known as "Go Emeritus, Inc." or “Emeritus”), including without limitation, www.goemeritus.com, and all associated sites linked to www.goemeritus.com by the Company (collectively, the “Site”). 


BY ACCESSING AND/OR USING THIS SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THIS SITE.


USE OF SITE

You must abide by all applicable laws and these Terms when accessing or using the Site. Violations of these Terms and/or applicable law may result in termination or suspension of your access to or use of all or parts of the Site, in the Company's sole discretion.


ACCOUNTS, PASSWORDS & SECURITY

To access some parts of the Site, you may need to create an account (“Account”). You agree to provide true, accurate, and complete information when creating your Account, and to keep your Account information up to date at all times. You agree not to misrepresent your identity or any information that you provide for your Account.


It is your responsibility to maintain the confidentiality of your Account, including your password, and for any and all activity that occurs under your Account as a result of your failing to keep this information secure and confidential. The Company is not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at info@expectedparrot.com if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account.


PRIVACY

The Company's Privacy Policy applies to the use of this Site, and its terms are made a part of these Terms by this reference. 


PROHIBITED USES

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to, and agree not to assist or otherwise enable any third party to:


OWNERSHIP & CONTENT

The Site, including its text, graphics, images, logos, designs, proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that the Company and/or its licensors own all right, title and interest in and to the Site (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We and our licensors reserve all rights in connection with the Site and its content, including, without limitation, the exclusive right to create derivative works. For the avoidance of doubt, the following constitutes intellectual property in and the Site that are owned by the Company and/or its licensors: all the software, algorithms, formats, templates, methodologies, rules, characters, functionality, inventions, concepts, text, images, sound, music, videos, marks, logos, compilations, content and technology used to deliver the Service or otherwise embodied in, displayed through, or provided directly or indirectly (e.g., emails or other communications from us to you) via the Site.


The Company's name, logo and all related names, logos, product and service names, designs and slogans are registered or unregistered trademarks or service marks of the Company or its affiliates or licensors (the “Trademarks”). You may not use the Trademarks in any manner, including any use that is likely to cause confusion or that disparages or discretise us, without our consent. Other names, logos, product and service names, designs and slogans that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Any use of the Trademarks, or any other displayed on the Service, will inure solely to the benefit of their respective owners.


You may be able to leave feedback, comments and suggestions for improvements to the Site (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Site or in any such Feedback. All Feedback becomes the sole and exclusive property of the Company and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to the Company any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.


LINKS TO OTHER SITES

This Site may contain links to other independent third-party Web sites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under the Company's control, and the Company is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites.


RELIANCE ON INFORMATION POSTED

The information presented on or through the Site is made available solely for general information purposes. The Company does not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. The Company disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its contents.


CLAIMS OF COPYRIGHT INFRINGEMENT / DMCA  NOTICES

The Company respects the intellectual property rights of others, and we prohibit users from uploading, posting or otherwise transmitting on this Site or by use of any of our services any materials that violate another party's intellectual property rights.


It is our policy, in appropriate circumstances and at our discretion, to disable and/or terminate the accounts of users who may repeatedly infringe or violate the copyrights or other intellectual property rights of any party.


DISCLAIMERS

THE COMPANY DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. THE COMPANY CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST THE COMPANY FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.


LIMITATIONS OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.


Certain state laws do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights. In such states, the Company's liability is limited to the greatest extent permitted by law.


INDEMNITY

You agree to indemnify, defend, and hold harmless the Company, and our officers, directors, employees, and agents from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against the Company by any third party due to or arising out of or in connection with your use of the Site.


UPDATES TO THE TERMS

We may revise and update these Terms from time to time in which case we will update the effective date at the top of these Terms. Please periodically review these Terms to see the most current Terms that govern your use of this Site. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Site following the post of the updated Terms will be deemed your acceptance of the updated Terms.


GOVERNING LAW

These Terms will be governed by the laws of the State of Massachusetts, without regard to its conflict of laws provisions. Any legal action or proceeding relating to these Terms will be brought exclusively in the state or federal courts located in Boston, MA, and you agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.


VIOLATION OF THESE TERMS OF USE

You agree that a breach of these Terms will cause irreparable injury to the Company for which monetary damages would not be an adequate remedy and the Company shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.


WAIVER AND SEVERABILITY

Any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.


If any part of these Terms is determined to be invalid or unenforceable for any reason under relevant law, then that part will be deemed replaced with a valid, enforceable provision that most closely matches the intent of the original provision, and the remaining Terms will continue in full force and effect.


MISCELLANEOUS

The Company may assign its rights and duties under these Terms to any party at any time. The Site is operated by us in the United States, and we make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Those who choose to access or use the Site from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws.


CONTACT US

You may contact us with any questions at info@expectedparrot.com.



Privacy Policy

This Privacy Policy describes the policies and procedures of Expected Parrot, Inc. ("Expected Parrot", "Company", “we”, “us” and formerly known as "Go Emeritus, Inc." or “Emeritus”) relating to our collection, use and disclosure of information about you. This Privacy Policy applies to information that the Company may collect about you in the course of its business, including through the Company's websites or applications, or in connection with your employment or other relationship with an organization which has an agreement with the Company that may cover the collection, use and processing of information about you.


AGREEMENT

Your use of the Company's websites or applications constitutes agreement to this Privacy Policy. 


INFORMATION WE COLLECT

The Company collects information about individuals or end users who access the Company's websites or online applications (“Users”).


The information we collect about you depends on the websites and online applications of the Company that you use, how you use them, and the information you provide in your use of them. The information we collect may include:


We may also collect information about your use of our websites, such as your browser information, webpages clicked, and time spent navigating our websites. If you have created an account for any the Company's applications, this information can be used to identify you, but if you are a User who has never created an account or accessed the Company's online applications this information will be de-identified and cannot be used to identify you. De-identified information is not subject to any restrictions under this Privacy Policy, and we may use and disclose it to others for any purpose, without limitation. However, if this information were to be linked with information above or otherwise become identifiable, we will treat such linked information in accordance with this Privacy Policy.


COOKIES & SIMILAR TECHNOLOGIES

We may collect information through cookies and other similar technologies, including when you visit our website and use our online applications. Please see our Cookies Policy to learn more.


HOW WE COLLECT & USE YOUR INFORMATION

We collect information about you through:


We use your information for the following purposes:


The laws in some jurisdictions require companies to tell you the legal grounds they rely on to process your information. Our processing of your information, as described in this Privacy Policy, is based on:


HOW WE SHARE DATA

We share your information with the following categories of recipients as an essential part of being able to make our websites, online applications and related services available to you:


Our Affiliates and Partners

We may share information within affiliates and partners to improve our applications and services.  


Service Providers

Unless prohibited by contract or applicable law, we may share information with our third-party service providers that we rely on to provide our applications and services, including payment service providers, website and application hosting providers, cloud data storage providers, analytics providers, security providers, researchers and marketing companies.


Our Customers

We may share certain Tracking and Usage Information and user-generated data of User accounts associated with companies that have agreements with the Company with the relevant companies. This information sharing would be limited so that companies received information about their employees only. We may anonymize and/or aggregate other Tracking and Usage Information and share the anonymized, aggregated information with companies.


Transactions or Business Transfers

If the Company is merged, acquired, or sold, or in the event of a transfer, restructuring of some or all of our assets, or bankruptcy, we may disclose or transfer information in connection with such transaction. You acknowledge that such transfers may occur and are permitted by and subject to this Privacy Policy.


Government or Law Enforcement Agencies

We may share your information (i) if we determine that disclosure is necessary to comply with any law or legal process applicable to us or a request from law enforcement or other regulatory agency; (ii) to protect the rights, privacy, property, interests, or safety of the Company or any Users, sponsors, employees, or the general public; (iii) to enforce this Privacy Policy and Terms of Use; (iv) to respond to an emergency; and (v) as otherwise permitted by applicable law.


We share your information with third parties only as described in this Privacy Policy, with your consent, or as disclosed at the time we collect your information.


YOUR CHOICES

We offer you choices and opportunities with respect to certain uses of your information.


Adjust your marketing and communications preferences

You may at any time opt out of receiving marketing electronic mailings from the Company by using the “opt out” or “unsubscribe” means provided in the electronic mailings you receive. You may also email us at the contact information provided below. Please note that even if we stop all marketing communications, you may still receive other important communications from us.


Limit the information you provide to us

When you interact with us, you can choose to limit the information you provide. However, if you choose to do so, you may not be able to fully use all of our websites, online applications or services.


Update your account

Users may update account and profile information.


Opt out of cookies

Follow the instructions in our Cookies Policy to opt out of our use of certain cookies.


Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. We do not recognize DNT.


NOTICE TO INDIVIDUALS IN THE UK OR EEA

If you are located in the United Kingdom or the European Economic Area, you may request to exercise the following rights with respect to your information:


If you have provided consent for us to use your information for a specific purpose, you may request to withdraw that consent.


If you wish to exercise any of your rights, please contact us using the means listed at the end of this Privacy Policy. We may ask you to provide us with information necessary to reasonably verify your identity before responding to your request. We will consider all requests and provide our response within the time period required by applicable law.  Please note, however, that certain information may be exempt under such requests. If we are unable to honor your request, we will let you know why.


The Company acts as a Processor to Users with respect to your use of our applications and services. There are limited situations where the Company may act as a Controller, including when processing Recruitment Information.


California “Shine the Light” Disclosures

California residents may request information from us once per calendar year about any information shared with third parties for the third party’s own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information, please contact us at the email address provided in the “Contact Us” section of this Privacy Policy. Your inquiry must specify “Shine the Light Request” in the subject line of the email or the first line of the letter, and include your name, street address, city, state and ZIP code.


Nevada Privacy Law

If you are a resident of Nevada, you have the right to opt-out of the sale of certain information to third parties who intend to license or sell that information. You can exercise this right by contacting us at the email address provided in the “Contact Us” section of this Privacy Policy with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your information as sales are defined in Nevada Revised Statutes Chapter 603A.


DATA TRANSFERS TO THE UNITED STATES

The Company's operations are located primarily in the United States. If you are outside of the United States and submit your information to us or otherwise use our online applications or services, please be advised that (i) any information you provide to us or that we automatically collect will be transferred to the United States, where U.S. law may not offer the same privacy protections as the law of your jurisdiction; and (ii) by visiting our website or using our online applications you explicitly authorize its transfer to and subsequent processing in the United States in accordance with this Privacy Policy.


CHILDREN’S PRIVACY

The Company's applications and services are not directed at children under the age of 16. The Company does not knowingly collect information from anyone under the age of 16. If we become aware that we have collected information from a child under 16, we will handle such information in accordance with applicable laws. 


SECURITY & RETENTION OF YOUR INFORMATION

We are committed to protecting your information, and we use a variety of technical, physical, and organizational security measures. However, no security measures are perfect or impenetrable. As such, we cannot guarantee the security of your information. When using your account, it is important that you select a strong password and do not share it with others. Alert us immediately if you have any concerns about unauthorized access to or use of your account.


We retain information for different periods of time depending on the purposes for which we collect and use it, as described in this Privacy Policy. We will delete or de-identify information when it is no longer needed to fulfill these purposes, unless a longer retention period is required to comply with applicable laws.


THIRD PARTY WEBSITES

Our website may contain links to certain third-party websites not owned or operated by us. When you click on a link to a third-party website, you leave our websites and no longer will be subject to our Privacy Policy. The Company does not control and is not responsible for the privacy policies or practices or the content of any third-party websites, and such links are not intended to be an endorsement. We encourage you to review the privacy policies of any third-party website prior to providing them with your personal information.


UPDATES AND CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our data privacy practices. If we make any material changes, we will provide notice on goemeritus.com, and we may notify you by email (sent to the email address specified by you or used to create an account), prior to the change becoming effective. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. Any amended Privacy Policy supersedes all previous versions. If you continue to use our applications or services after those changes are in effect, you agree to the revised policy.


CONTACT US

If you have any questions about our Privacy Policy or wish to exercise any rights you may have with respect to your personal information, please email us at info@expectedparrot.com.


Cookies Policy

This Cookies Policy describes the cookies that Expected Parrot, Inc. (collectively, "Expected Parrot", "Company", "we", "us" and formerly known as "Go Emeritus, Inc." or “Emeritus”), and trusted third parties, use when you visit the Company's websites, including information about the types of cookies we use, why we use them, and your choices with respect to our use of cookies. This Cookies Policy is part of and incorporated into our Privacy Policy. 


We use cookies for a number of reasons, such as helping us keep our services and site secure, measuring the performance of our site, and counting the numbers of visitors. The cookies we use generally fall into one or more of the following categories:


Strictly necessary cookies. These cookies are strictly necessary to provide you with services available through our website and cannot be turned off. These cookies allow you to use some of the website’s features, such as granting access to areas that require registration and setting your privacy preference.


Functionality cookies. These cookies allow you to browse our website or benefit from some of its enhanced features, such as memorizing language preferences. Similar to strictly necessary cookies, if these cookies are disabled, it may impact your experience to use our website and make your experience less personalized.


Performance cookies. These cookies are used to collect information to count visits and traffic sources so we can measure and improve the performance of our website. All information collected by performance cookies is aggregated and therefore anonymous.


Social media cookies. These cookies are used when information is shared through a social media sharing button or “like button” on our websites or when you link your account or engage with our content on or through a social networking site such as Facebook, Twitter, or LinkedIn.


The duration of storage of cookies on your device may vary, depending on whether the cookies are temporary or permanent.


Temporary cookies. We use temporary cookies on all our secure pages to assign and register a session ID. A temporary cookie does not identify you by name, and it does not leave any information recoverable on your hard drive. Temporary cookies expire when you close your internet browser.


Permanent cookies. Certain cookies are considered “permanent cookies” and stay on your computer for 24 hours, a week, or several years depending on the cookies’ function. This means that these cookies survive after your browser is closed and can be used by our website to recognize your device when you reopen your browser later.


At any time, you may control our use of cookies while you use our services, and you may disable cookies by changing the settings on your browser, phone and/or devices. Most browsers are set to accept cookies by default, but you can control and manage settings to remove or reject browser cookies manually within your brower’s configuration settings. To manage these settings, please follow the instructions given by your browser.


You can limit how cookies interact with your device or browser by enabling ad tracking functionality on both android and iOS devices. If you use a device to access our website, your device identification may be collected and used for purposes similar to other cookies. Please be aware, if you disable certain cookies, some of the features of our services may not function properly or be available to you, such as those which require identification.


UPDATES AND CHANGES TO THIS POLICY

We may update or change the cookies (or similar technologies) we use from time to time. The most up-to-date version of this Policy will be posted on goemeritus.com, and if we make any changes, we will update the effective date at the top of the Policy. Please revisit this Policy to stay informed about our use of cookies.


CONTACT US

If you have questions about our use of cookies or this Policy, please email us at info@expectedparrot.com.

Sub-processors

The Company uses third party sub-processors to facilitate tools and services.


Sub-processor: Atlassian Jira

Address: 350 Bush Street Floor 13, San Francisco, CA 94104

Purpose: Project management tool


Sub-processor: Google Cloud Services

Address: 1600 Amphitheatre Pkwy., Mountain View, CA 94043

Purpose: Data storage


Sub-processor: Google Suite

Address: 1600 Amphitheatre Pkwy., Mountain View, CA 94043

Purpose: Office productivity tools


Sub-processor: Sendgrid

Address: 1801 California St., Denver, CO 80202

Purpose: Email tool for account administration messages